1. Introduction

Welcome to BlackBox Learning.

BlackBox Learning is operated by Daffodilcore Private Limited ("BlackBox Learning", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, process, protect, and share personal information when students, visitors, applicants, mentors, recruiters, or other users access our website, Learning Management System (LMS), mobile applications, events, or other academy services.

By using our services or enrolling in any program, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on the services you use, we may collect the following categories of information.

2.1 Personal Information

This may include:

• Full name
• Date of birth
• Gender (optional where applicable)
• Email address
• Mobile number
• Residential address
• Parent or guardian information where applicable
• Emergency contact details where required

2.2 Academic Information

We may collect information such as:

• Course enrollments
• Batch details
• Attendance records
• Assignment submissions
• Examination results
• Project evaluations
• Certificates earned
• Internship records
• Placement records
• Skill assessments
• Performance reports

2.3 Career Information

Where applicable, we may collect:

• Resume or CV
• Portfolio website
• GitHub profile
• LinkedIn profile
• Work experience
• Internship history
• Professional certifications
• Career preferences
• Interview performance
• Placement readiness records

2.4 Account Information

When you create an account, we may collect:

• Username
• Encrypted password
• Login history
• Device information
• Browser information
• IP address
• Authentication records

Passwords are securely stored in encrypted form. We do not store plain text passwords.

2.5 Payment Information

Payments may be processed through trusted third party payment providers.

Depending on the payment method used, we may receive:

• Transaction ID
• Payment status
• Payment amount
• Payment date
• Invoice details

We do not store complete debit card, credit card, UPI PIN, or banking credentials on our systems.

2.6 Technical Information

We may automatically collect:

• Device type
• Operating system
• Browser type
• Screen resolution
• Cookies
• Session identifiers
• Time zone
• Language preferences
• Crash reports
• Diagnostic information
• Usage analytics

2.7 Communications

We may store communications made through:

• Email
• Support requests
• Contact forms
• Live chat
• LMS messaging
• Community discussions
• Feedback forms
• Surveys

3. How We Collect Information

Information may be collected when you:

• Visit our website
• Register for an account
• Enroll in a course
• Make a payment
• Submit assignments
• Attend classes
• Participate in workshops
• Contact support
• Join academy communities
• Participate in interviews or internships
• Apply for placement assistance
• Use AI features within our platform

Some information may also be collected automatically through cookies, analytics tools, and platform security systems.

4. How We Use Your Information

Your information may be used for purposes including:

• Providing educational services
• Managing enrollments
• Conducting live classes
• Delivering recorded content
• Operating the LMS
• Processing payments
• Managing attendance
• Conducting examinations
• Evaluating assignments
• Issuing certificates
• Coordinating internships
• Providing placement assistance
• Responding to support requests
• Improving our courses
• Personalizing learning experiences
• Preventing fraud
• Detecting misuse of academy systems
• Meeting legal and regulatory obligations
• Improving platform security
• Internal research and analytics

5. AI Features

Certain academy services may use artificial intelligence to enhance learning.

These features may include:

• AI learning assistants
• Assignment guidance
• Interview preparation
• Resume reviews
• Coding assistance
• Practice assessments
• Academic recommendations
• Personalized learning support

Information submitted to these tools may be processed to generate responses and improve your learning experience.

Students should avoid submitting confidential third party information or sensitive personal information unless specifically required.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website performance
• Understand user behavior
• Enhance platform security
• Analyze website traffic

Most browsers allow users to manage or disable cookies. Some platform features may not function correctly if cookies are disabled.

7. Sharing of Information

We do not sell your personal information.

We may share information only where reasonably necessary, including with:

• Payment gateway providers
• Cloud hosting providers
• Learning management system providers
• Communication service providers
• Email service providers
• Analytics providers
• Internship partners
• Recruiters, where you request placement assistance
• Government authorities where legally required
• Professional advisors where necessary

Only information reasonably necessary for the intended purpose will be shared.

8. Placement and Internship Information

Students requesting internship or placement assistance understand that certain professional information may be shared with prospective employers or internship partners, including:

• Resume
• Portfolio
• LinkedIn profile
• GitHub profile
• Academic performance
• Projects
• Certifications
• Evaluation results
• Communication assessments

Such sharing occurs only for career related opportunities.

9. Data Security

We implement reasonable technical, administrative, and organizational measures to help protect personal information.

These measures may include:

• Encrypted passwords
• Secure servers
• Access controls
• Authentication systems
• Activity monitoring
• Backup procedures
• Security updates
• Restricted administrative access

While we strive to protect information, no internet based service or electronic storage system can guarantee absolute security.

10. Data Retention

We retain information only for as long as reasonably necessary to:

• Operate academy services
• Maintain academic records
• Process certifications
• Support placements
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Maintain security records

Some records may be retained for longer periods where required by applicable law or legitimate operational purposes.

11. Student Rights

Subject to applicable law, students may request to:

• Access their personal information
• Correct inaccurate information
• Update profile details
• Request deletion of certain information
• Withdraw marketing communications
• Request copies of personal information where reasonably available

Some information may continue to be retained where legally required or necessary for academic, financial, or operational purposes.

12. Third Party Services

Our services may integrate with third party platforms including:

• Video conferencing providers
• Cloud hosting providers
• Email services
• Payment gateways
• AI service providers
• Analytics services
• Authentication providers

These providers operate under their own privacy policies, and we encourage users to review them before using their services.

13. Children's Privacy

Students below the age required under applicable law should access academy services only with appropriate parental or guardian consent where necessary.

If we become aware that information has been collected in violation of applicable laws, reasonable steps may be taken to remove such information.

14. International Data Processing

Our technology infrastructure or service providers may process information in locations outside your state or country where legally permitted.

Appropriate safeguards will be implemented where reasonably required.

15. Marketing Communications

We may send communications relating to:

• Course updates
• Workshops
• Events
• Offers
• Academy announcements
• Placement opportunities
• Important policy updates

Users may unsubscribe from promotional communications at any time. Essential service related communications may continue where necessary.

16. Changes to this Privacy Policy

BlackBox Learning may update this Privacy Policy from time to time.

Updated versions become effective upon publication unless otherwise stated.

Students are encouraged to periodically review this Privacy Policy.

17. Contact Us

For questions regarding this Privacy Policy or requests relating to personal information, please contact:

Email: info@blackboxlearning.in

18. Consent

By accessing or using BlackBox Learning services, users acknowledge that they have read and understood this Privacy Policy and consent to the collection, processing, storage, and use of their information as described herein.

Where consent is provided through enrollment forms, LMS acceptance, electronic checkboxes, online payments, email confirmations, or other digital methods, such acceptance shall constitute valid electronic consent.

© BlackBox Learning. All rights reserved.